Your Advocate Through the Claims Process

Navigating insurance after property damage can be confusing and stressful. At 911 Restoration of Reno Tahoe, we handle both the restoration and the insurance process so you can focus on getting life back to normal. We work directly with your insurance provider to ensure your claim reflects the full scope of necessary repairs.

You are never limited to your insurer’s preferred vendor. We partner with all major insurance companies and, where permitted, can bill your provider directly to minimize out-of-pocket costs and streamline your recovery.

How We Help with Insurance Claims

Our team supports you every step of the way:

  • We assess damage with precision and document every detail using photos, moisture readings, and reports.
  • We submit estimates that align with industry standards to prevent unnecessary denials or delays.
  • We liaise with adjusters and agents so you don’t have to deal with confusing paperwork or back-and-forth.
  • We remain transparent: you always see exactly what is being billed and why.

Our Process

What You Can Expect

  • 1

    Damage inspection & free visual audit
    We identify visible and hidden damage

  • 2

    Detailed documentation
    Photos, thermal imaging, moisture logs

  • 3

    Estimate preparation
    Clear, itemized, standards-based

  • 4

    Adjuster coordination
    We meet with your insurer if needed

  • 5

    Restoration & repair
    We perform the work while you monitor progress

  • 6

    Invoice submission & reconciliation
    Invoices audited and aligned with estimate

Schedule A FREE Visual Inspection

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