About 911 Restoration of Reno Tahoe
Restoring Property and Peace of Mind
When your property faces damage, you deserve a restoration company that cares about your home and your well-being. 911 Restoration of Reno Tahoe provides compassionate, full-service restoration for homes and businesses across Northern Nevada and Northern California.
Our Story
911 Restoration of Reno Tahoe was founded on a simple idea: help people recover from disaster quickly and with empathy. Owner Chris Poulin started the business after seeing how stressful property damage could be for local homeowners. His goal was to build a company that combined expert restoration services with genuine care for every customer.
What began as a small team serving the Reno area has grown to cover the entire region, including Sparks, Spanish Springs, Fernley, Fallon, and beyond. No matter where you are, our team brings professionalism, experience, and compassion to every project.
Mission
To restore properties and peace of mind through expert restoration, fast response, and compassionate service.
Vision
To be the most trusted and respected restoration company in the Reno Tahoe region, known for quality work, honesty, and a positive customer experience.
Values
Integrity, compassion, reliability, and excellence guide everything we do. We act with honesty, care deeply about our customers, deliver on our promises, and take pride in serving the Reno Tahoe community with quality and professionalism.
Community Involvement
We believe in giving back to the community that supports us. Our team participates in local events, donates services when possible, and strives to make a difference both on and off the job.
