Real Reviews From Reno Tahoe Property Owners
When property damage turns your life upside down, choosing the right restoration team matters. 911 Restoration of Reno Tahoe takes pride in delivering fast, professional service paired with clear communication and genuine care. Our goal is not just to restore properties, but to restore peace of mind during stressful situations.
Thank you to every homeowner, property manager, and business owner who has trusted us when it matters most. The reviews below share real experiences from customers we have been honored to serve across Reno and the surrounding areas.
I highly recommend 911 Restoration for any of your water / mold / fire / cleaning needs. Every step was made easy and seamless and everyone I worked with were great - made a devastating loss to my house a 5-star experience
JT was great to work with
JT was great to work with
10/10 Great service
Would not recommend anyone else for water damage or mold damage. 100% free inspection - great prices and everyone there is super polite and professional
JT was awesome to work with
Would not recommend anyone else for water damage or mold damage. 100% free inspection - great prices and everyone there is super polite and professional
JT was awesome to work with
911 Restoration is an incredible company - my house suffered major water damage, and they went above and beyond restoring my home.
Aldo, Jerry, Rueben, and Oscar are all incredibly hard workers with great attitudes and knowledge in their craft. True professionals all the way around
Aldo, Jerry, Rueben, and Oscar are all incredibly hard workers with great attitudes and knowledge in their craft. True professionals all the way around
Billy and Manny from 911 Restoration were both amazing. They recently came to my home after a water leak in our guest bathroom ruined our floors and made it's way into our Daughters bedroom. They were both so friendly and professional and did a beautiful job getting every speck of mold out of our home, which allowed my Daughter and I both to start feeling better and our coughs that were driving us crazy for weeks are fully gone. I highly recommend 911 Restoration.
We had a slow water leak in the crawl space beneath our house. We noticed that our water bill was a bit high for this time of year and we started looking . These guys came in and cleaned ir up in a professional manner and we are pleased with the result.
The guys at 911 Restoration did a great job handling a water flood situation in my crawl space. Project manager John was pleasant to work with--honest and thorough. And the techs were efficient and competent. Clean work. Would work with again and recommend to anyone.
911 restoration is a great service
Quick and efficient
911 Technician, Aldo, cleaned up the lumber fungus in our attic.
Aldo came with a positive attitude and a strong work ethic of conscientiousness and pride in his work.
We appreciated his respectfulness and his communication with us at every stage of the restoration process.
We give 911 Restoration and Technician, Aldo, an A+ rating!
Aldo came with a positive attitude and a strong work ethic of conscientiousness and pride in his work.
We appreciated his respectfulness and his communication with us at every stage of the restoration process.
We give 911 Restoration and Technician, Aldo, an A+ rating!
Great people to work with. They were willing to go out of their way to make things right. I know no company is perfect, but they were honest and very accommodating to keep us happy.
Michael n Amanda n the 911 crew did a great job after all the water leakage we had. I would recommend them if you have any problems. Thank you everyone great job.
We had an absolutely amazing experience with Amanda from 911 Restoration yesterday during the inspection and walkthrough of our home. From the moment she arrived, she was incredibly kind, professional, and thorough. She took the time to explain everything step by step so that we fully understood what was going on, which made a situation that could have felt scary feel much more manageable.
Instead of rushing through the process, Amanda really took her time with us. She made sure both Andy and I understood the findings and answered every question we had without ever making us feel rushed.
One of the most special parts of the visit was how wonderful she was with my son. She showed Andy how the equipment worked and even let him check the temperature of his toys with one of her devices. It completely turned what could have been a stressful experience into something positive and even fun for him.
Amanda truly went above and beyond in every way. I honestly wish every technician was like her.
Instead of rushing through the process, Amanda really took her time with us. She made sure both Andy and I understood the findings and answered every question we had without ever making us feel rushed.
One of the most special parts of the visit was how wonderful she was with my son. She showed Andy how the equipment worked and even let him check the temperature of his toys with one of her devices. It completely turned what could have been a stressful experience into something positive and even fun for him.
Amanda truly went above and beyond in every way. I honestly wish every technician was like her.
Great company with great people!
Very professional, caring and dedicated to providing excellent service to their customers and community.
Very professional, caring and dedicated to providing excellent service to their customers and community.
Chris and his team are incredible Thank you
911 Restoration of Reno is your go to place for your restoration needs. They’re very knowledgeable and they made sure we were always updated. That gave us much peace of mind that we really needed.
I can't thank you enough. John, Aldo and Jerry did an amazing job. It's my apartment my home. Professional, got the job done properly and promptly. Showed care and concern over my living space. Friendly. John answered my questions and concerns. I feel safe in my apartment. When I called this morning with questions I was promptly directed to the man I needed to talk with. So your office personal were kind and showed kindness and concern
Thank you
Resident of apartment C2 at 131 Market street Stateline NV
Thank you so much , Gaye R.
Thank you
Resident of apartment C2 at 131 Market street Stateline NV
Thank you so much , Gaye R.
